WHAT TIME DOES THE LOT OPEN AND CLOSE?
Unless otherwise posted, our main gate at 225 Talleyrand Avenue and the Sideline Lot will open 5 hours before event state time. All gates will be open 4 hours before event start time. Our lots will close 2 hours after the end of the event. All customers must exit the Touchdown Lot at this time. RV customers in the First Down lot are able to stay in the lot until the following morning.
What can I bring into the stadium?
For Jacksonville Jaguars games, a list of prohibited items can be found at http://www.jaguars.com/gameday/gameday-info/prohibited-items.html . For events other than Jaguars games, please refer to that events website.
WHAT TAILGATERS PARKING ACTIVITIES ARE NOT ALLOWED?
At Tailgaters Parking we encourage a safe, enjoyable tailgating experience. Any behaviors that impact the safety or experience of our customers are strongly discouraged. We ask that you and your guests refrain from throwing footballs, playing music or speaking though public address (PA) systems, using obscenities, burning open pit fires, setting off fireworks or incendiaries of any type, or soliciting donations of any kind. Golf Carts of any type are allowed only in the First Down or Extra Point RV lots. No Golf Carts of any type are allowing in the Touchdown Lot or any Tailgaters Parking automobile lots.
WHAT TAILGATERS PARKING ACTIVITIES ARE ALLOWED?
Other than the aforementioned prohibitions, we encourage our customers to come down early and enjoy a true tailgating experience at Tailgaters. Big BBQs, Satellite TV set-ups, bean bag games are all common sites in the Touchdown Lot. As long as your setup is safe, legal and contained within your allotted space or spaces and doesn’t break any of our ‘ground rules’, you are good to go!
CAN I PURCHASE PARKING AT THE GATE?
Parking can be purchased at the gate for almost all Tailgaters events. The only exception is the Florida/Georgia game which usually sells out and must be reserved in advance.
CAN I RESERVE GROUP PARKING FOR INDIVIDUAL EVENTS?
Absolutely! Barring a sold out event, any additional parking on event day will be available at the gate. Parking for individual events can be pre-purchased through our website http://tailgatersprod.wpengine.com. Tickets can be printed out in advance from your home computer.
CAN I LEAVE MY CAR IN THE LOT OVERNIGHT?
Yes. If you are planning to leave your vehicle, please inform a Tailgaters employee prior to closing. If you have left your vehicle at Tailgaters, you will have an opportunity to pick it up the next business day. The lot is open Monday – Friday from 9am-11am and 1pm – 3pm.
WHAT IS THE DEAL WITH ALL THE BOXES IN THE LOT?
These boxes belong to our season customers! If you decide to purchase a space at Tailgaters for the NFL season, you are welcome to bring a box or container to keep in your space. Containers should be secured with a lock as there will be customers parking in your space for non-NFL events. Customers must remove their boxes at the close of the season and Tailgaters Parking cannot be responsible for any damage done to any private property left on site.
WHAT ARE THE DIMENSIONS OF THE PARKING SPACES?
The dimensions for automobile lots (cars, suvs and small trucks) are 8.5’x18′. RVs are 18’x40′ and buses and limos are 15’x40′.
ARE YOU THE SAME AS TAILGATE BAR & GRILL?
No! The Tailgate Bar & Grill is located around the corner at 441 Haines St. and is not affiliated with Tailgaters Parking.
CAN I BRING MY RV OR BUS?
Absolutely! Our First Down lot at 401 Bryan St. can accommodate large buses and RV’s for any event. This lot sells out during Florida/Georgia so please be sure to reserve your space for this event in advance.
All RV customers are required to use a vertical exhaust stack when running their generator. This ensures that noxious fumes are vented up and away from you and your neighbors. If an RV customer does not have or forgot their exhaust stack, Tailgaters Parking has a limited supply available for rent along with a deposit. A non-refundable rental fee of $15.00 will be required per unit. A $150.00 refundable deposit will also be required per unit
DO YOU ALLOW DOGS?
Dogs are not allowed in our Touchdown Lot for any event. For our RV customers with dogs, please remember to always keep your pets on a leash and clean up after they use the restroom!
CAN I BRING MY DAUGHTERS GIRL SCOUT GROUP FOR DONATIONS?
Unfortunately, we do not allow ANY solicitation on Tailgaters Parking property.
HOW DO YOU SET PRICING?
We always try to price our parking competitively with other parking service companies in and around TIAA Bank Field.
DO YOU OFFER RIDES TO THE STADIUM FOR HANDICAP CUSTOMERS?
No, However we do partner with EZ Event Rides that offer transportation to and from the stadium from the gates of our parking lots. Their contact number is (352) 207-4908.
WHAT IF SOMEONE IS PARKED IN MY SPACE?
We strive at Tailgaters to ensure that everyone parks in their assigned space, but accidents do happen from time to time. If you find a vehicle in your space upon arrival, please call our office at 904-353-1126 so that we can address the issue immediately. We will do everything in our power to either find the errant parker and correct the problem, or relocate our customer to a space of their choosing.
DO YOU HAVE ATM’S?
No, we no longer have an ATM on site. But we do now take credit cards at our gates and pavaillion.
WHAT TIME DO YOUR LOTS OPEN?
The RV lots open at 8am on Thursday prior to the Florida/Georgia game. If you would like to arrive earlier in the week, please call the office and they will be happy to assist you. The Touchdown and all other automobile lots will open at 8am on game day.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
- By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
1010 East Adams Street
Jacksonville, Florida 32202
Last Edited on 2017-07-13